Insight on Business with Michael Libbie is all about news and ideas with a focus on advertising, marketing and consumer trends. We're part of WebcastOne...LIVE and to learn more about that...head to the site.
On the show today:
That Mashable article by Jennifer Van Grove? Here is the link, Five Things A CEO Needs to Know About Social Media"
Quick question: What first point of contact says volumes about your view of consumers? If you, wisely, answered your telephone you would be 50% correct. More direct, and if you use one, your "automated answering/routing system from HELL". You can tell I don't take this lightly. Look if you really want to HIDE from your customers install something like several businesses in the area use. You know, the kind that has you "spell" a person's name to connect. But what if you are trying to reach "Cathy" but she spells her name "Kathi". Lost... BUT, I may have a solution for you. Our friends at DWebware use a voice recognition system that allows you to "speak" the name of the individual you are looking for as well as pressing a number. It is VERY cool! Wanna try it? 515-270-1701
Social Media robbing you of your TIME? Focus, focus, focus. Remember YOU run Social Media...it does not run you. Stay on task and win. Remember, there is a reason some social media experts don't have an internet connection and rely on free Wi-Fi.
Insight on Business with Michael Libbie is a production of our advertising agency, Insight Advertising, Marketing & Communications and made possible by:
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