Our guest knows about business and business etiquette. Deb Rinner is the Chief Learning Officer at Tero International and co-author of the book Your Invisible Tool Box. Here we talk about the importance of knowing business etiquette and how that may differ from social etiquette. And, because everything that Tero International teaches is based on research you can count on the tips inside. Finally, she puts me to the test with an etiquette quiz.
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