Back in March the leadership team at Tero International assessed what COVID19 could do to their business if the company failed to adjust and pivot from in person training events to holding classes using technology. Some major questions lingered: "Would it work?" "Would existing clients benefit?" "Would we be able to engage rather than just present?" Here Deborah Rinner, the Chief Learning Officer at Tero International, talks about that transition, why they had to move quickly and, more importantly, what their existing clients thought of the system and did it bring...value.
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