Go BEYOND Customer Service for 2010

On our daily radio show, Insight on Business, we've talked and talked about customer service and why business, most business, simply can't get it right. And why, for the love of everything holy we stand for it.

Today I was blessed to read "The 10 Customer Service Trends for 2010" by Barry Moltz.  It is really a great read!  So, go and read it already!! 

Remember YOU have all the power to retain and gather new customers...use it.

Oh, and Happy Chanukah to you Barry....from all of us in Des Moines, Iowa.

Thanks for coming by, reading and interacting..

Barry...you rock!