Some Hiring Help

Last week on The Business News Hour we had a story about jobs. The Labor Department says there are now 1.5 million more open jobs then there are unemployed people. To put that in context let's say there are 6 million unemployed people in the U.S. yet there are 7.5 million open jobs.

Our business is based in the Des Moines, Iowa Metro where the current unemployment rate is hovering around 2.3%. I am told, by the folks at the Greater Des Moines Partnership, there are 17,000 open jobs in the Metro. Again, just not enough people...

Everywhere you look you see "Help Wanted" signs. HyVee, a chain of over 237 grocery stores in the Midwest, went out and bought flags to plant in their parking lot to announce the obvious. Over the past two years I've watched as B'Bops, a locally owned hamburger chain, has changed their help wanted sign to promote higher wages. Two years ago the sign said $8.00 an hour. Today the sign reads $10 an hour.

Last month there was a high-powered forum where experts weighed in on the employment troubles and offered up some suggestions regarding not only recruitment but also retention.

One of the things that is missing from the discussion is something called "passive recruitment". That's where you use media to target not only your "help wanted" message but also, at the same time, polish your brand. You can use a host of mediums radio, podcasting sponsorships, podcasting, video and social media to do the same thing. 

What is cool about passive recruiting is that word spreads. You may not hit the person who is actively looking for a job but your message may be heard or seen by a family member who then says, "Hey, did you see/hear that Weasels is looking for workers. Sounds/Looks like a great place to work."

Here's a sample, click to listen.

Recruitment Audio June 2019

It's really that easy but, does it work?  I have a friend who works in this field and he has been successful for years. The key is to let people know how really great your business is and then pitch the idea of working there.

Building your brand while building your bench is simply a good stratigity. 

 

 

 

 

Five in 24 - Five Things to Re-Brand & Sell More Stuff

For several years I've offered up a seminar on "Five in 24 - Five Things Any Business Can Do in Twenty-four Hours to Re-Brand and Sell More Stuff".  It's been the most requested piece I do. Has it changed? You bet! Each time I go out, as I just did with the New York Press Association Annual Meeting, I refine it to match the needs of the audience I'm speaking to.

And, that is one of the Five Tips that is included in "Five in 24". 

Know Your Consumer

It doesn't matter if you are selling a product or a service the basic metric of success is knowing your customer base. That's why, before I head out to do a presentation I adjust the guts of the seminar to match the needs of the people I'm speaking to.  For example the publishers and editors of the New York Press Association are struggling with new ways to connect to their readers outside of the printed product. 

To be sure the community based newspapers that are represented by the NYPA are doing pretty well. They are not daily papers but hyper-local papers that laser focus on their town, city, community. That they've got. But, what other things might they use to connect with their target audience?

Podcasting

One of the new additions to "Five in 24" is Podcasting. I've been in that space for over ten years, long before it was considered cool and when it seemed like you were "talking to yourself". But today it's a thriving media option for busy people who may not have time to sit down and read. Want to check us out? Here is the Radio Blog for Insight on Business the News Hour. 

And so, I tailored my presentation to reflect that reality. Was it well received? Yes...and while the reviews are not in I'm confident that I was able to peel back the onion a bit and introduce them to the power of podcasting.  

The bottom line is you must know who your target customer is, where they hang out, how they buy what they buy. Once you've got that down all you need to do is create a story to move from "customer" to a lasting relationship.

Thanks for reading! 

No Homepage Traffic?

Not long ago we were asked to look at the website of a new client. The business is in the professional services sector. They were concerned about their homepage traffic...which had declined over the past couple of years...and wanted a total new site and redesign. Yeah, they were...worried.

Now, they don't do e-commerce but they do a bunch with their business blog. (Clearly they had been listening over the years that business blogging is a great way to secure solid content and project a strong voice let alone be helpful in search engine optimization.) We knew...and they didn't...that visits to homepages continue to shrink and that happens because of a good reason...

So, we dug in to take a look and in the end made the professional recommendation that what they needed to do was stop worrying about their website and continue creating original content that drives people to their business.

Here is how it works: A consumer does not go looking for the XYZ Legal Services Company...unless they get a recommendation. It is more likely that a consumer is searching for something. Perhaps they are looking for "Business Succession Issues". They plug that into their search engine and get lots of places to go so they can learn more. And, because this client has written, several times, about that issue their legal blog came up on the first page of the search. And, because they used the right keywords and tags in their blog, the consumer was able to tell the company was in their metro area.

Today it's all about content and changing content at that. So, if your homepage is static don't expect much. However if your homepage content always changes...and if you are creating content on a regular basis it all adds up. 

Content, content, content. And today you've got more places to share that content than ever before.

Create valuable information that people can use and the rest will follow. 

Thanks for reading!

The Power of YouTube for Business

Sometimes we forget about the powerful search abilities that YouTube offers businesses. And, it doesn't have to be a complicated video with lots of shots and edits.

So, what can you do?

Last month I did a phone interview for Insight on Business the News Hour with Karen McCullough, a professional public speaker based in Houston, Texas. And, yes we shared it for several weeks on various social media platforms from Twitter to LinkedIn. (It's what we do there.) 

Karen went the extra step and created a YouTube video of her audio interview complete with some neat artwork (see above). Then using the the correct keywords posted it on her YouTube Page. While at the same time promoting an upcoming speaking engagement.

Brilliant!

And, frankly, that got us to thinking about how we might do a better job on The Business News Hour when it comes to YouTube.

Here is that video/audio of her interview.

And, remember it's something you can do as well.

Go get 'em!

Podcasting Equipment

Over the past year I've had dozens of people ask me about helping them start a podcast. It's all the rage you know and I'm here to help. I've been doing Insight on Business the News Hour in one podcast form or another for about ten years. First as a video podcast and then when I transfered over to radio it became audio only. Today I do the newscast as a podcast, each day Monday - Friday. There is at least 10 minutes of business news and an interview that can go 15 to 22 minutes...sometimes two interviews.

The photo is my "mobile studio". I use two Audio-Technica AT8004L mics from B&H out of NYC.  Decided on these longer microphones because when interviewing people who are not used to doing broadcast interviews I've got to adjust them, often, closer to get good sound. There are two mic stands, two 6' mic cables and the recorder I use is a Zoom H4n Pro. I also use a Sony Pro headset to monitor the interviews. If something goes wrong it's easier to stop and re-do while on site rather than in post production. 

That's it and it all goes in a roller suitcase.

In my office I use a USB microphone that plugs directly into my computer. It is a Blue Microphone Yeti. I love it so much that I have three of them! It's a great company based in California...and love, love the sound.

In addition, if I'm caught without my recorder and mics I do have Voice Record on my iPhone. You can download from the iStore. The quality is really pretty good. I also carry with me a bluetooth lav mic that hooks up with my iPhone (Thank you Phil K. James!) to do promotional videos with my guests. That system is from Kimafun and runs about $50. Works great.  Here is a sample with Georgia VanGundy from the Iowa Business Council.

 

Great sound...yes?

Of course you need to take your WAV file, create an MP3, edit the work, put in music, commercials and more. I have used, for my post production Audacity. I've used this open source system for years and years and it works great. Best news is it is free. So...go get it.

Finally, you need a host. Someplace to actually PUT your podcast. I have used Podbean.com for years. It works slick, you can share to other podcast platforms like Stitcher, iTunes, PlayerFM, TuneIn Radio, Google Play by giving them the RSS Feed.

I'll share with you that all of this takes work...and some experience. Before launching our advertising, marketing and communications company I spent years in radio and television so I've got a bit of history and experience in those areas. It truly has helped and coming back to newscasting after being gone for several years is sort of like riding a bike.

Finally every newscast and interview is placed on our Radio Blog.  I've used Typepad for years. It's a habit I guess. Finally, each week I author an e-newsletter through My Emma to boost my advertisers and the content. 

So, that's about it.  I'd be happy to help you figure out some other things like original music for your podcast...HELLO James GOODLETT from Jam Good Productions!!! Or anything else you might need.  Check his work below.

Final word: Work.  I spend, roughly six hours a day doing interviews, travel, production, post-production and posting. And, that is every day. I get it. We do a daily newscast and you might be looking at doing a weekly podcast. Then, the time commitment goes way down. But till you've got to write, edit and create content that is worth listening to.

Now...you know everything! 

Good luck and THANK YOU Patrick Rynard for the boost to get me to write this!

Public Speaking - Ramping Up 2019

If you don't mind a few moments of shameless self-promotion....

2019 marks the tenth year that I've been in the world of professional speaking. While it's true that I've been teaching a number of subjects for 30+ years, it was a decade ago that I made the decision to offer my services to those businesses and associations that were seeking high quality, engaging information on a variety of topics.

So, what is it, besides clarity and motivation, that I can bring to your group? Here are several topics:

"Five in 24 - Five Things Any Business Can Do in 24 Hours or Less That Can Remanufacture your Brand and Allow you to Sell more Stuff" - While this is the most requested topic the content has changed as marketing has changed. Fast paced and full of fun facts and ideas for any business.

"Social Media Is...Not Free" - We all know what social media "is" but how to best leverage the various platforms to successfully impact consumers is the critical topic of discussion. And, just because it's "free" does not mean it really is.

"Media & Media Relations" - Gaining positive press, when you want it, is a science as well as an art. Far too often businesses spend valuable time and money writing news releases that get ignored. In this presentation I share the science behind pitching your business story and how to capture the attention of the targeted reporter. Business messages that can not be ignored. 

"Effective Communication Tools" - As a trained newscaster and journalist I have conducted thousands of interviews. To be effective in that craft you must be a master at using effective communication tools. Learn the tools of effective communication that can assist you in reaching your desired outcome.

One other thing: I not only show up for the presentation/seminar I'll also help you market the event through social media and a video geared to build participation at your event. And, each presentation is customized for the participants.

Thanks for reading...and let's connect.

 

The Wrong Messenger?

In my presentation "Five in 24" there is a section about the three reasons people are not buying what you are selling. Yes, there are only three.

One of those reasons is that you are using the wrong messenger to communicate with your customer. It may be that your core customer is not in that communication channel or it might be that the channel is antiquated yet still around soaking money from the unsuspecting advertiser.

We see both of those issues all the time. A trendy new restaurant with a focus on young professionals advertising in a regional newspaper or a high-end jewelry store advertising on a cable channel where the viewers simply are not in their demographic.

So, how do you fix it. Better yet, how do you stop the outflow of marketing dollars that's not returning on your investment?

Well, you could ask a professional...somebody that is a trusted source of information. But, you can also do it yourself. Here are some ideas to get you pointed in the right direction:

• Know Your Customer - Seems pretty simple but not every human out there is your target customer, unless you are selling a commodity. Then you've got other issues. So learn as much as you can about your current customer. What they like, don't like. What they are buying or not buying. This takes some time and some interaction but it can be done;
• Understand Trends - The newest, hottest social media channel may not fit your current or future core customer. I've seen people spend loads of time and money chasing a trend only to, finally, learn it didn't work;
• Watch & Read - What are other successful businesses doing that are in your space? What do your association magazines and communications say about how to best reach core customers?  Spend some time thinking, really thinking and learning more about how to market successfully;
• Trust but Verify - Every media sales person who comes through your door has "the answer". But, remember, what works for one may not work for you. I once had a broadcast outlet tell me their audience was made up of thousands of people but when we went digging learned it was more like several hundred in our client's prime demographic.

Let me offer one other piece of advice, and this came from a conversation just this week. If you are a small business seeking to do business with another small business wouldn't it make sense to market in something that is directed toward small business owners?

Let's say you have an accounting firm or a office cleaning firm or a business law firm and your prime customer group is made up of other small businesses. What the heck are you doing in an advertising channel that is marketing to the masses? Doesn't make an ounce of sense.

It doesn't but, man, that sales person had a good story.

Thanks for reading...

 

 

Feeding the Beast

We tell all our clients how important it is to stay current with your social media efforts. Current and Consistent. That lesson came home last week as we closed the office and went on vacation. We do that from time to time...everybody needs a break. Sure, we did our daily business news broadcast Insight on Business the News Hour from Anna Maria Island and yes we did do some Tweets and kept up (sort of) with our broadcast Facebook Page and we (sort of) fueled my LinkedIn Page and, yes, we posted "some" to Instagram.  

However...when we looked at the numbers upon our return we saw we were lagging. Not as much interaction, re-tweets, Facebook comments and loving gazes toward LinkedIn or Instagram. 

It was a great lesson in Feeding the Beast.

Once you are in that space, no matter what platform you use, you've got to be consistent. And that, my friends, is where so many businesses (product or service) fall off. It takes time. And, if you are on vacation or away to a conference and YOU are responsible for the social media activity of you or your brand...you've got to stay on your game. You've got to find the time.

If not, individuals that have come to expect a particular amount of social interaction go away or disconnect. Remember, our attention span is less than a goldfish. Staying current and being consistent is just another demand of The Beast.

And, The Beasties. (Meet my grand-daughter Jovie...pretty good huh?)

 

Thanks for coming by and your comments are always welcome!

Michael

 

QR Codes - Hello Again...

It may surprise you to know that the QR Code (you know that funny looking image you may have seen on products and print ads) has been around for a very long time. In fact it was developed in Japan back in 1994 to track automobile production.

Over the years we’ve used QR Codes (QR is short for “Quick Response”) for a number of our clients. Pet food clients put QR Codes on their pet food bags that points to short videos about the product, lawn and garden clients do the same. We’ve put QR Codes on shelf tags so shoppers can access short informative videos about what they are looking at.

Sadly, the QR Code fell out of use mostly because businesses that used them didn’t tell consumers what would happen when they scanned the code and, perhaps more importantly, you had to download a QR Code Reader for your smart phone. Many consumers didn’t know that or didn’t want to be bothered.

Welcome Back!

The QR Code is back and this time it’s due to the help of Apple. If you have an iPhone and you’ve downloaded the recent IOS update you can now go to your camera, point your phone at the QR Code and the camera will recognize it as such and ask you if you want to open the website in your browser. Android phones still have not made this as part of their update but that could be coming in the near future.

Now that QR Codes can be scanned without having a special app watch for more business and marketing applications. Like go ahead and check our our daily business news radio broadcast page. 

Go ahead, give it a try!

Are You Open for Business?

Those of you who follow us know that we believe in the Business Blog for several reasons:

• Fresh Web Content - Each time you do a business blog you create fresh content for your website and that is important for what is called Search Engine Optimization so people can find you;
• Owning Your Voice - When you write a business blog you are creating a voice for your business. You can explain in a short and direct manner what you do, how you do it and more. But, remember to break it up and not write "War and Peace";
• You Are Open for Business - If you blog on a regular basis people know that you are still around and still accepting clients and still in business.

It's that last point I'd like to address. This afternoon we were searching for potential news stories and individuals we might interview for Insight on Business the News Hour. We went back into our files a couple of years to see what stories were out there that we thought might be worth a follow up. We found one on care-giving, Alzheimer Disease and aging. Two weeks ago we had a piece on the Alzheimer Tsunami from Iowa Watch we thought a follow up on an old story might make sense.

So, we went to the website for contact information. (There was none. No phone no email...just a form to be filled out if we wanted to reach out.) Next we looked at blog posts to see what might have been new and, really to check and see if this business was still in business. The most recent blog post was authored well over a year ago.

What!?

We are now led to believe this company is out of business. No contact information and an outdated blog post. We moved on...and wrote this piece.

It's critical that potential customers/clients be able to reach you and your business quickly so make sure you have contact information available. If you do a business blog and it is part of your website make sure you continue to do so. It doesn't have to be every week (if you are well established) but at least once a month let's us know you are still...open for business.

Thanks for reading!